If you have a question you should find the answer below, if not then please do contact the team on email@example.com and we’ll be happy to help.
Q. Does the Silver Sense therapeutic fabric cure eczema?
A. No. There are several types of eczema and the resulting symptoms and effects of each can vary greatly between individuals. Eczematous skin can be intensely itchy and scratching can cause bleeding and infection. Silver Sense cannot cure eczema, however the powerful antimicrobial properties in our Silver Sense fabrics can help to treat and ease these symptoms as well as helping to break the itch, scratch, infection cycle.
Q. Will the clothing work instantly?
A. We recommend wearing our products every night. You should start to see an improvement in symptoms within 2 weeks.
Q. What are the long term results of wearing Silver Sense clothing?
A. Silver Sense fabrics work by being in close contact with the skin so when your children wear the clothing their skin is continually soothed. The long term results of wearing Silver Sense clothing varies according to the individual but many of our customers have experienced lasting results which are described in our Silver Sense Proof page.
Q. How do I track my order?
A. Once you’ve made an order we will send you an email to let you know we’re processing your order. When your order is despatched we will send you another email containing all the tracking details you need to follow your parcel’s progress.
Q. Can I order items which are not currently in stock?
A. Yes, we can process the order and then dispatch immediately when the items are back in stock. If you prefer, you can contact us and we’ll email you once the items are available and you can place your order then.
Q. Can I buy Silver Sense products in the shops?
A. We sell our Silver Sense products online only so we have complete control over our products and ensure you receive the highest level of customer service from our small, friendly team.
Q. How much does it cost to gift wrap my item?
A. All our items are lovingly wrapped before being sent to you in tissue paper and our gorgeous exclusive ribbon featuring the Silver Sense family of animals. For something extra special you can choose to add a gift box for an additional £5. You’ll be able to select the gift wrapping option when you go to the check out.
Q. Do you sell gift vouchers?
A. Not yet but this is something that we are looking to introduce shortly.
Q. Can I be added to your mailing list?
A. Of course! We’d love you to join our Silver Sense family, just fill in the Newsletter Form from the top of the page.